HP LaserJet Enterprise 500 color Printer M551 series - You are using a generic printer driver when using a USB connection

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You are using a generic printer driver when using a USB
connection

If you connected the USB cable before you installed the software, you might be using a generic printer

driver instead of the driver for this product.

1.

Delete the generic printer driver.

2.

Reinstall the software from the product CD. Do not connect the USB cable until the software

installation program prompts you.

3.

If multiple printers are installed, make sure that you have selected the correct printer in the

Format For drop-down menu in the Print dialog box.

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Solve product software problems with Mac

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Chapter 11 Solve problems

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