Clear jams in the right door
CAUTION:
The fuser can be hot while the product is in use. Wait for the fuser to cool before clearing
jams.
1.
Open the right door.
2.
If paper is jammed as it enters the output bin,
gently pull the paper downward to remove it.
3.
If paper is jammed inside the right door, gently
pull the paper to remove it.
196
Chapter 11 Solve problems
ENWW
4.
Lift the paper-feed cover on the inside of the
right door. If jammed paper is present, gently
pull the paper straight out to remove it.
1
2
5.
Close the paper-feed cover.
6.
Gently pull the paper out of the pickup area.
7.
Look for paper in the Tray 2 roller area. Push
up on the two green levers to release the jam-
access door. Remove any jammed paper, and
close the door.
ENWW
Clear jams
197
8.
If paper is visible entering the bottom of the
fuser, gently pull downward to remove it.
CAUTION:
Do not touch the rollers on the
transfer roller. Contaminates can affect print
quality.
9.
Paper could be jammed inside the fuser where
it would not be visible. Grasp the fuser
handles, lift up slightly, and pull straight out to
remove the fuser.
CAUTION:
The fuser can be hot while the
product is in use. Wait for the fuser to cool
before clearing jams.
10.
Open the jam-access door (callout 1). If paper
is jammed inside the fuser, gently pull it
straight up to remove it (callout 2). If the paper
tears, remove all paper fragments.
CAUTION:
Even if the body of the fuser has
cooled, the rollers that are inside could still be
hot. Do not touch the fuser rollers until they
have cooled.
1
2
198
Chapter 11 Solve problems
ENWW
11.
Close the jam-access door, and push the fuser
completely into the product.
12.
Close the right door.
ENWW
Clear jams
199