Clear jams in the optional 500-sheet paper and heavy media tray
(Tray 3)
1.
Open Tray 3 and make sure that the paper is
stacked correctly. Remove any damaged or
jammed sheets of paper.
2.
Close Tray 3.
200
Chapter 11 Solve problems
ENWW
HP LaserJet Enterprise 500 color Printer M551 series
HP LaserJet Enterprise 500 color Printer M551 series - Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3)
- Product basics
- Control panel menus
- Software for Windows
- Use the product with Mac
- Connect the product with Windows
- Paper and print media
- Print cartridges, toner collection unit, and other supplies
- Print tasks
- Color
- Manage and maintain
- Solve problems
- Supplies and accessories
- Service and support
- Product specifications
- Regulatory information
- Index
- HP LaserJet Enterprise 500 color Printer M551 series
- >
- Solve problems
- >
- Clear jams
- >
- Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3)
HP LaserJet Enterprise 500 color Printer M551 series - Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3)
HP LaserJet Enterprise 500 color Printer M551 series > Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3)
- Product basics
- Control panel menus
- Software for Windows
- Use the product with Mac
- Software for Mac
- Basic print tasks with Mac
- Cancel a print job with a Mac
- Change the paper size and type with Mac
- Resize documents or print on a custom paper size with Mac
- Create and use printing presets with Mac
- Print a cover page with Mac
- Use watermarks with Mac
- Print multiple pages on one sheet of paper with Mac
- Print on both sides of the page (duplex printing) with Mac
- Store jobs with Mac
- Set the color options with Mac
- Use the Services menu with Mac
- Solve problems with a Mac
- Connect the product with Windows
- Paper and print media
- Print cartridges, toner collection unit, and other supplies
- Printer sharing disclaimer
- Supplies information
- Supplies views
- Manage print cartridges
- Replacement instructions
- Solve problems with supplies
- Check the print cartridges
- Interpret control panel messages for supplies
- 10.XX.YY Supply memory error
- Black cartridge low
- Black cartridge very low
- Cyan cartridge low
- Cyan cartridge very low
- Fuser kit low
- Fuser kit very low
- Incompatible <color> cartridge
- Incompatible fuser
- Magenta cartridge low
- Magenta cartridge very low
- Replace <color> cartridge
- Replace fuser kit
- Replace Supplies
- Replace toner collection unit
- Replace toner collection unit
- Supplies in wrong position
- Supplies low
- Supplies very low
- Toner Collection Unit Almost Full
- Unsupported supply installed
- Used supply in use
- Wrong cartridge in <color> slot
- Yellow cartridge low
- Yellow cartridge very low
- Print tasks
- Cancel a print job with Windows
- Basic print tasks with Windows
- Open the printer driver with Windows
- Get help for any printing option with Windows
- Change the number of print copies with Windows
- Save custom print settings for reuse with Windows
- Improve print quality with Windows
- Print on both sides (duplex) with Windows
- Print multiple pages per sheet with Windows
- Select page orientation with Windows
- Set color options with Windows
- Use HP ePrint
- Additional print tasks with Windows
- Print colored text as black (grayscale) with Windows
- Print on preprinted letterhead or forms with Windows
- Print on special paper, labels, or transparencies with Windows
- Print the first or last page on different paper with Windows
- Scale a document to fit page size with Windows
- Add a watermark to a document with Windows
- Create a booklet with Windows
- Use job storage features with Windows
- Create a stored job with Windows
- Print a stored job
- Delete a stored job
- Set job storage options with Windows
- Print one copy for proof before printing all the copies
- Temporarily store a personal job on the product and print it later
- Temporarily store a job on the product
- Permanently store a job on the product
- Make a permanently stored job private so that anyone who tries to print it must provide a PIN
- Receive notification when someone prints a stored job
- Set the user name for a stored job
- Specify a name for the stored job
- Print special jobs with Windows
- Walk-up USB printing
- Color
- Manage and maintain
- Solve problems
- Self help
- Solve general problems checklist
- Restore factory settings
- Interpret control-panel messages
- Paper feeds incorrectly or becomes jammed
- Clear jams
- Paper does not feed automatically
- Improve print quality
- The product does not print or it prints slowly
- Solve walk-up USB printing problems
- Solve connectivity problems
- Solve direct-connect problems
- Solve network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve product software problems with Windows
- Solve product software problems with Mac
- The product name does not appear in the product list in the Print & Fax list
- The printer driver does not automatically set up the selected product in the Print & Fax list
- A print job was not sent to the product that you wanted
- When connected with a USB cable, the product does not appear in the Print & Fax list after the drive
- You are using a generic printer driver when using a USB connection
- Supplies and accessories
- Service and support
- Hewlett-Packard limited warranty statement
- HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
- Color LaserJet Fuser Kit, Toner Collection Unit, and Transfer Kit Limited Warranty Statement
- Data stored on the print cartridge
- End User License Agreement
- OpenSSL
- Customer self-repair warranty service
- Customer support
- Product specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Declaration of conformity
- Safety statements
- Laser safety
- Canadian DOC regulations
- VCCI statement (Japan)
- Power cord instructions
- Power cord statement (Japan)
- EMC statement (Korea)
- Laser statement for Finland
- GS statement (Germany)
- Substances Table (China)
- Restriction on Hazardous Substances statement (Turkey)
- Restriction on Hazardous Substances statement (Ukraine)
- Index
HP LaserJet Enterprise 500 color Printer M551 series
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