HP LaserJet Enterprise 500 color Printer M551 series - Solve problems

background image

11 Solve problems

Self help

Solve general problems checklist

Restore factory settings

Interpret control-panel messages

Paper feeds incorrectly or becomes jammed

Clear jams

Paper does not feed automatically

Improve print quality

The product does not print or it prints slowly

Solve walk-up USB printing problems

Solve connectivity problems

Solve product software problems with Windows

Solve product software problems with Mac