HP LaserJet Enterprise 500 color Printer M551 series - 10.XX.YY Supply memory error

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10.XX.YY Supply memory error

Description

The product cannot read or write to at least one print-cartridge memory chip or a memory chip is

missing from a print cartridge.

Memory chip memory errors

YY = 00

XX = 00 - Black

XX = 01 - Cyan

XX = 02 - Magenta

XX = 03 - Yellow

Memory chip missing errors

YY = 10

XX = 00 - Black

XX = 01 - Cyan

XX = 02 - Magenta

XX = 03 - Yellow

Recommended action

Reinstall the print cartridge, or install a new print cartridge.